FAQ

• What standards does Kansas have for gasoline and diesel fuels?
• What other indications may be important to me regarding my vehicle and the gasoline I use?
• I think I bought bad gasoline or diesel fuel, what should I do?

  Immediately call us at 785-862-2415 or submit a complaint online, so that we can obtain a sample of the fuel as soon as possible from the same dispenser that you bought your fuel from. Thousands of gallons of fuel are dispensed through modern fueling sites today and multiple refilling of the storage tanks occur frequently. It is very difficult to get the very same fuel that you bought.

• Will you tell me what the test results were?
• What is my recourse if my engine is damaged by poor quality gasoline or diesel?
• What do I do if I feel I have been shorted at a gas station?
• Can you test the gasoline or diesel from my fuel tank?
• Can I have a gasoline or diesel fuel sample tested myself?
• Is water permitted in the station's fuel storage tanks?
• How do I know that I am getting all of my gasoline from the pump?
• How is the amount of water in the fuel storage tanks determined?
• What happens when the permissible amount of water in the storage tanks is exceeded?
• How does the water get into the gasoline and diesel fuel storage tanks?
• How does water get into my car or truck's fuel storage tank?
• How do I get water out of my car or truck's fuel tank?