FAQ

• What standards does Kansas have for gasoline and diesel fuels?
• What other indications may be important to me regarding my vehicle and the gasoline I use?
• I think I bought bad gasoline or diesel fuel, what should I do?
• Will you tell me what the test results were?
• What is my recourse if my engine is damaged by poor quality gasoline or diesel?
• What do I do if I feel I have been shorted at a gas station?
  We commonly receive complaints from consumers because they believe that a gas station wrongfully charged them for more fuel than they actually received. While this may be the case, there is often a misunderstanding of the amount of fuel that can be dispensed into their vehicle. Please visit our Understanding fuel tank capacity page for more information regarding possible reasons for variations in fuel tank capacity. You may contact the Kansas Weights and Measures Division to speak to someone and file a complaint or submit a motor fuel complaint online.
• Can you test the gasoline or diesel from my fuel tank?
• Can I have a gasoline or diesel fuel sample tested myself?
• Is water permitted in the station's fuel storage tanks?
• How do I know that I am getting all of my gasoline from the pump?
• How is the amount of water in the fuel storage tanks determined?
• What happens when the permissible amount of water in the storage tanks is exceeded?
• How does the water get into the gasoline and diesel fuel storage tanks?
• How does water get into my car or truck's fuel storage tank?
• How do I get water out of my car or truck's fuel tank?